Wireless Telecom Troubleshooting: A Guide for Engineers

Listen to this Post

Troubleshooting in wireless telecom is a critical skill—diagnosing and resolving network performance, coverage, and connectivity issues requires a structured approach. Here’s a breakdown of common issues and their solutions!

1️⃣ Coverage Issues

Symptoms:

  • Low RSRP, RSRQ
  • High call drops, weak/no signal

Fixes:

  • Check antenna alignment & tilt
  • Verify power levels of RRU & antenna
  • Identify physical obstructions
  • Optimize antenna height & direction
  • Perform drive tests to analyze gaps

2️⃣ Interference Issues

Symptoms:

  • High noise floor
  • Poor SINR, increased packet loss

Fixes:

  • Identify & eliminate external interference
  • Adjust neighbor list configuration
  • Optimize PCI planning
  • Use spectrum analysis tools

3️⃣ Handover Failures

Symptoms:

  • Ping-pong handovers
  • High drop rate during handovers

Fixes:

  • Check neighbor relations (X2/S1)
  • Optimize handover thresholds
  • Confirm PCI & TAC configurations
  • Analyze failure logs

4️⃣ Call Drops

Symptoms:

  • High call drop rate
  • Voice/data continuity issues

Fixes:

  • Check for hardware alarms (RRU, BB, antenna)
  • Ensure proper load balancing
  • Optimize RRC timers
  • Analyze logs for drop causes

5️⃣ Throughput Issues

Symptoms:

  • Slow internet speeds
  • High packet loss

Fixes:

  • Analyze PRB utilization
  • Check for backhaul congestion
  • Verify MIMO & Carrier Aggregation
  • Optimize scheduler settings

6️⃣ RRC Connection Failures

Symptoms:

  • High RRC setup failure rate
  • Frequent re-establishments

Fixes:

  • Verify S1 connection & MME availability
  • Check UE-eNodeB-Core signaling path
  • Optimize RACH parameters
  • Ensure UE compatibility

7️⃣ Synchronization Issues

Symptoms:

  • Frequent cell outages
  • Poor handover success

Fixes:

  • Check GPS sync status
  • Verify fiber & transmission timing
  • Ensure PTP & SyncE configurations

8️⃣ Hardware & Alarms

Symptoms:

  • RRU/BB module alarms
  • VSWR, transmission link failures

Fixes:

  • Replace faulty hardware
  • Clean & reseat connectors
  • Check for water ingress

9️⃣ Parameter Mismatch

Symptoms:

  • Cell unavailability
  • UE registration failures

Fixes:

  • Verify neighbor & cell parameters
  • Check TAC, PCI, EARFCN settings
  • Update configuration parameters

🔟 Capacity Overload

Symptoms:

  • High drop rate during peak hours
  • Low throughput despite strong signal

Fixes:

  • Add more carriers/expand capacity
  • Enable load balancing
  • Optimize scheduler settings

🎯 Tools for RAN Troubleshooting

  • Drive Test: TEMS, NEMO, XCAL
  • OSS: NetAct, U2020
  • Spectrum Analysis: Interference detection
  • Network Logs: RRC, S1, Handover logs

You Should Know:

Essential Linux & Windows Commands for Telecom Troubleshooting

Network Analysis (Linux)

ping <IP> -c 4 # Check connectivity 
traceroute <IP> # Trace network path 
mtr <IP> # Real-time traceroute with stats 
ifconfig # Check network interfaces 
iwconfig # Check wireless interfaces 
netstat -tuln # List active connections 
tcpdump -i eth0 -w capture.pcap # Capture packets 

#### **Log Analysis (Linux)**

grep "error" /var/log/syslog # Filter logs for errors 
journalctl -u NetworkManager # Check network service logs 
dmesg | grep -i "fail" # Kernel logs for hardware issues 

#### **Windows Network Diagnostics**

ping <IP> -n 4 
tracert <IP> 
ipconfig /all 
netsh wlan show interfaces 
netsh wlan show networks 
pathping <IP> 

#### **Spectrum Analysis (Linux Tools)**

sudo apt install gqrx # SDR spectrum analyzer 
sudo apt install kismet # Wireless monitoring 

#### **Automating Drive Tests**


<h1>Use Python for automated signal logging</h1>

import subprocess 
subprocess.run(["iwconfig", "wlan0"]) 

## **What Undercode Say**

Telecom troubleshooting requires a mix of hardware checks, signal analysis, and log forensics. Engineers must master spectrum analyzers, OSS tools, and scripting (Bash/Python) to automate diagnostics. Always verify GPS sync, antenna alignment, and neighbor cell parameters before deep diving into logs.

### **Expected Output:**

A structured troubleshooting workflow with real-time monitoring, automated scripts, and hardware validation ensures minimal downtime in wireless networks.

*(End of )*

References:

Reported By: Shamseer Siddiqui – Hackers Feeds
Extra Hub: Undercode MoN
Basic Verification: Pass ✅

Join Our Cyber World:

💬 Whatsapp | 💬 TelegramFeatured Image