How to Manage Shared Mailboxes in Microsoft Outlook

Featured Image
Microsoft Outlook is introducing a significant update to shared mailbox management, allowing users to add shared mailboxes as full accounts. This feature provides enhanced control, including category management, rule creation, and notification customization.

Steps to Add a Shared Mailbox in Outlook

1. Open Outlook Settings:

  • Go to Settings > Accounts > Shared with me.

2. Promote the Shared Mailbox:

  • Select the shared mailbox and promote it to a full account (requires Full Access permissions from your IT admin).

3. Customize the Shared Mailbox:

  • Create and manage categories
  • Set up rules and signatures
  • Configure notifications

4. Revert if Needed:

  • You can switch it back to a shared folder anytime.

Availability

  • Public Preview: May 2025
  • General Availability: Late July to August 2025
  • Supported Platforms: New Outlook for Windows & Web

You Should Know:

PowerShell Commands for Shared Mailbox Management

If you’re an IT admin, use these PowerShell commands to manage shared mailboxes in Exchange Online:

 Grant Full Access to a Shared Mailbox 
Add-MailboxPermission -Identity "[email protected]" -User "[email protected]" -AccessRights FullAccess

List All Shared Mailboxes 
Get-Mailbox -RecipientTypeDetails SharedMailbox

Remove Access 
Remove-MailboxPermission -Identity "[email protected]" -User "[email protected]" -AccessRights FullAccess 

Linux/Windows CLI Alternatives

For hybrid environments, you can use:

Linux (Using OWA or IMAP)

 Sync Shared Mailbox via IMAP (Linux/macOS) 
mutt -f imaps://[email protected] 

Windows (Command Line)

 Check Outlook Shared Mailbox via MAPI (Advanced) 
outlook.exe /select "outlook:[email protected]" 

Security Best Practices

  • Audit Access Logs:
    Search-UnifiedAuditLog -RecordType MailboxPermission -StartDate (Get-Date).AddDays(-30) 
    
  • Enable MFA for Shared Mailboxes (if applicable).
  • Monitor Suspicious Activities:
    Get-MailboxAuditBypassAssociation -Identity "[email protected]" 
    

What Undercode Say:

Microsoft’s update finally brings better control over shared mailboxes, reducing IT overhead. However, admins should enforce strict permission policies to prevent misuse. Automation via PowerShell remains key for large-scale management.

Expected Output:

  • IT Admins: Use PowerShell for bulk mailbox management.
  • End Users: Enjoy seamless integration with Outlook’s new UI.
  • Security Teams: Monitor access logs to prevent unauthorized changes.

Prediction:

As shared mailboxes become easier to manage, expect a rise in adoption—but also increased phishing attempts targeting shared accounts. Enhanced security measures will be crucial.

(No additional URLs were provided in the original post.)

References:

Reported By: Jake Admindroid – Hackers Feeds
Extra Hub: Undercode MoN
Basic Verification: Pass ✅

Join Our Cyber World:

💬 Whatsapp | 💬 Telegram