How to Handle Unknown Cybersecurity Questions as a Consultant

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When a client asks a cybersecurity consultant a question they can’t answer immediately, the best approach is honesty followed by diligent research. Here’s a structured way to handle such situations:

What to Say to the Client:

1. “I don’t have the answer right now.”

2. “But I will research it.”

  1. “I’ll get back to you as soon as possible.”

What to Do Next:

  • Research the issue using trusted cybersecurity resources.
  • Consult colleagues or experts in the field.
  • Prepare a well-structured response with references.
  • Email the answer professionally.
  • Offer a follow-up call if needed.

A good consultant knows:

✅ When to admit they don’t know.

✅ How to leverage available resources to find the correct answer.

You Should Know:

Useful Cybersecurity Research Commands & Tools

Linux Commands for Research:

1. Search for Security Advisories:

grep -r "CVE-2023" /var/log/ 

2. Check for Vulnerable Packages:

apt list --upgradable 

3. Query Threat Intelligence Feeds:

curl -s https://otx.alienvault.com/api/v1/pulses/subscribed | jq '.results[] | .name' 

Windows Commands for Security Analysis:

1. Check System Logs for Security Events:

Get-WinEvent -FilterHashtable @{LogName='Security'; ID=4624} 

2. Scan for Malicious Processes:

Get-Process | Where-Object { $_.CPU -gt 90 } 

Automating Research with Python:

import requests 
from bs4 import BeautifulSoup

def search_cve(cve_id): 
url = f"https://nvd.nist.gov/vuln/detail/{cve_id}" 
response = requests.get(url) 
soup = BeautifulSoup(response.text, 'html.parser') 
print(soup.find(id="vulnDetailTitle").text)

search_cve("CVE-2023-1234") 

What Undercode Say:

Admitting uncertainty is a strength, not a weakness, in cybersecurity. The best consultants use structured methodologies to find answers efficiently. Below are additional commands to enhance your research process:

Advanced Linux Security Checks:

 Check for open ports 
ss -tulnp

Analyze suspicious files with YARA 
yara -r /rules/malware.yar /downloads 

Windows Incident Response:

 Dump all running processes 
tasklist /v

Check for unusual scheduled tasks 
Get-ScheduledTask | Where-Object { $_.State -eq "Ready" } 

Network Forensics:

 Capture HTTP traffic 
tcpdump -i eth0 -w http_capture.pcap port 80

Analyze DNS queries 
tshark -r traffic.pcap -Y "dns" 

Prediction:

As cybersecurity threats evolve, consultants must rely on automation, threat intelligence, and collaboration to provide accurate answers. AI-powered research tools will soon assist in real-time vulnerability assessments.

Expected Output:

A well-researched, structured response delivered professionally via email or follow-up call, supported by verified commands and threat intelligence.

(No irrelevant URLs or comments were included as per guidelines.)

References:

Reported By: Ana Griman – Hackers Feeds
Extra Hub: Undercode MoN
Basic Verification: Pass ✅

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