GLPI Open-Source IT Management System Integration

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Victor Pereira da Silva successfully integrated the open-source GLPI system for IT ticket management, enabling employees to create, track, and manage support requests. The current setup runs Apache and MySQL locally, but plans include migrating to a Linux VM for better performance.

You Should Know:

1. Setting Up GLPI on Linux VM

To deploy GLPI on a Linux VM (e.g., Ubuntu/Debian), follow these steps:

Install LAMP Stack:

sudo apt update 
sudo apt install apache2 mysql-server php libapache2-mod-php php-mysql php-curl php-gd php-intl php-ldap php-mbstring php-xml php-zip

**Download & Install GLPI:**

wget https://github.com/glpi-project/glpi/releases/download/10.0.7/glpi-10.0.7.tgz 
tar -xvzf glpi-10.0.7.tgz 
sudo mv glpi /var/www/html/ 
sudo chown -R www-data:www-data /var/www/html/glpi

**Configure MySQL Database:**

sudo mysql -u root -p 
CREATE DATABASE glpidb; 
CREATE USER 'glpiuser'@'localhost' IDENTIFIED BY 'yourpassword'; 
GRANT ALL PRIVILEGES ON glpidb.* TO 'glpiuser'@'localhost'; 
FLUSH PRIVILEGES; 
EXIT;

#### **2. Essential GLPI Plugins**

  • GLPI Inventory (Link): For IT asset management.
  • GLPI Agent (GitHub): Automates device tracking.
  • TICGAL Plugins (Directory): Additional functionalities.

#### **3. Optimizing Performance**

  • Apache Tuning:
    sudo nano /etc/apache2/mods-available/mpm_prefork.conf

Adjust `MaxRequestWorkers` and `ServerLimit`.

  • Cron Jobs for GLPI:
    sudo crontab -u www-data -e 
*/5 * * * * /usr/bin/php /var/www/html/glpi/front/cron.php

#### **4. Backup & Security**

  • Database Backup:
    mysqldump -u glpiuser -p glpidb > glpi_backup.sql
  • Enable HTTPS:
    sudo apt install certbot python3-certbot-apache 
sudo certbot --apache -d yourdomain.com

### **What Undercode Say**

GLPI is a powerful IT service management tool, especially when optimized in a Linux environment. Key takeaways:
– Migrate from localhost to a Linux VM for scalability.
– Use GLPI Agent for automated asset tracking.
– Secure with HTTPS and regular backups.
– Explore plugins for extended functionality.

Expected Output: A fully functional GLPI instance on Linux with automated asset management and secure access.

**Relevant URLs:**

References:

Reported By: Victor Pereira – Hackers Feeds
Extra Hub: Undercode MoN
Basic Verification: Pass ✅

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